Trimloss last updated

17th January 2018

by Julie Moorcroft

Moorcroft Computer Services

Thinking clear       Thinking software

Thinking Trimloss


by Julie Moorcroft

Moorcroft Computer Services


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“I Know It All” Man



We can say anything we like about this character because he won’t be reading this text, or listening to any other advice from any other people  -  he never does.  When he chooses computer software to run a double glazing plant, he already knows exactly what glass processing equipment and what glass racking he wants and what he wants the software to do.  In making these decisions, he is not the least bit interested in listening to advice from people with 36 years experience doing the job throughout hundreds of companies.  This is because he has a first class honours degree in sticking his head up his own a***, a place where the sun never shines.  Do you get my drift?  





When this character gradually discovers that the system he has designed has many shortcomings, he then starts requesting numerous modifications to the software he has purchased to try to overcome the multitude of shop floor organisational problems that his dogmatic attitude has caused.  Common amongst these modifications, are various changes to information and colour codes on glass labels to try manually to help sort out the mess caused by his inexperienced system design.  


His only saving grace is that his arrogance usually makes him a good salesman, so despite his internal material and labour costs being somewhat higher than they should be, he can usually make up for this by maintaining a good sales turnover.  


Fortunately this character type has been extremely rare, only four being encountered in 36 years of providing Trimloss to the glass trade.  Unfortunately, there is now a new breed of this character type.  He may be found setting up a new sealed unit company, without any previous experience in the sealed unit business.  When we encounter such a person, we endeavour as tactfully as possible to steer him or her in the right direction by trying to assist their understanding of all the possible mistakes.  They often seem however to have their own very assertive ideas about using less software which our competitors are very happy to provide, knowing that there will eventually be many more additional sales to try to put right all the previous mistakes, which cannot by then, all be eradicated.  Mistakes that are not easy to correct, are setting up production in a factory unit that is too small for the planned turnover, buying poor quality glass processing equipment with inferior productivity, or purchasing the wrong type or insufficient amount of glass racking.  Unless this new breed of the character type is also very good at achieving very profitable contracts, he is almost certainly doomed eventually to fail.


This character type is sometimes confused with “I’m Always Right” Man, but there are some very strong differences.  




These character types don’t appear exclusively in the glass trade.  They can appear in almost any walk of life and can often be witnessed as hopefuls in the entertainment industry.  


They can of course be witnessed as apparently maladjusted contestants in auditions for television talent shows.  The vast majority of viewers to these often comical performances, agree totally with the usually scathing opinions of the judges, but these contestants are so smitten with their own positivity, that they cannot appreciate their own glaring ineptitude.  


Their incompetence is often also shared by other members of their family who may then storm indignantly onto the stage to berate the judges for failing to recognise their “true” talents.  


Rather than criticise these people, or condemn them to life in an institution, we strongly recommend that they should be put on a compulsory course at Professor Simon Cowell’s school of reality checks.  Maybe then they will be able to return their heads to a place where the sun really does shine.