This character is from the old school, who cut his teeth hand cutting from the original
imperial sizes of stock sheets. He often claims that he can work out the glass cutting
as well as Trimloss, but that is just his professional pride swamping out his realisation
of the truth.
If this character can be sold on the benefits that Trimloss brings, he can be a tremendous
asset to the operation of a glass shop. His wealth of experience, when not accompanied
by a negative attitude, means that his productivity may well border on the cosmic.
Yes, he can be that good and people like this can be worth their weight in gold.
On the other hand, he may be as stubborn as a mule, being completely against any
change. The stubborn type may insist on many changes to recommended procedures,
simply because he wants to do things his own way and not follow the tried and tested
shop floor organisation of Trimloss. His operational methods often mean severe reduction
of batch sizes because his stubborn adhesion to manual methods, means that he can
tackle only small amounts of work at any one time.
This situation can also go cosmic when this character type is a glass shop manager
working with a similar character type who is the administration manager. See Operational
Mistake 3 - “I’m Running It My Way”. Moorcroft Computer Services has encountered
these stubborn duos four times in the past and in each case their companies eventually
went into receivership.